Cite Runner LLC

Cite Runner LLC ("Cite Runner," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit citerunner.com (the "Site") or use our services.

1. Information We Collect

We collect information in the following ways: Information You Provide Directly. When you fill out a form on our Site (including the Free AI Visibility Scan request, contact form, newsletter signup, or booking calendar), you may provide us with your name, email address, phone number, business name, business website, industry, location, budget information, and any additional details you choose to share. Information Collected Automatically. When you visit our Site, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, device type, operating system, referring URL, pages viewed, time spent on pages, and other usage data. We collect this information through cookies, pixels, and similar tracking technologies. Information from Third Parties. We may receive information about you from third-party services we use to operate our business, including GoHighLevel (CRM and marketing platform), Stripe (payment processing), Google Analytics (website analytics), Google Ads and Meta (advertising platforms), and other service providers.

2. How We Use Your Information

We use the information we collect to: Deliver the services you request (including the Free AI Visibility Scan report) Communicate with you about our services, respond to inquiries, and provide customer support Process payments and manage subscriptions Send marketing communications, newsletters, and updates (which you can unsubscribe from at any time) Improve our Site, services, and marketing effectiveness Comply with legal obligations and enforce our Terms of Service Detect, prevent, and address fraud, security issues, or technical problems

3. How We Share Your Information

We do not sell your personal information. We may share your information with: Service Providers. We share information with third-party vendors who help us operate our business, including GoHighLevel, Stripe, Google, Meta, Bluehost, and similar service providers. These vendors are contractually required to protect your information and use it only for the purposes we specify. Legal Compliance. We may disclose information when required by law, in response to legal process, or to protect our rights, property, or safety. Business Transfers. If Cite Runner is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. With Your Consent. We may share information for other purposes with your explicit consent.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience and analyze traffic. These technologies allow us to remember your preferences, understand how you use the Site, and personalize marketing. You can control cookies through your browser settings, but disabling cookies may affect Site functionality. We use the following categories of cookies: Necessary cookies: required for the Site to function Analytics cookies: help us understand how visitors use the Site (Google Analytics) Marketing cookies: used for advertising and remarketing (Google Ads, Meta Pixel)

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information: The right to know what personal information we collect about you The right to request access to or a copy of your personal information The right to request correction of inaccurate information The right to request deletion of your personal information The right to opt out of the sale or sharing of your personal information (though we do not sell personal information) The right to withdraw consent for marketing communications at any time The right to non-discrimination for exercising these rights If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR). To exercise any of these rights, contact us at privacy@citerunner.com.

6. Data Security

We use commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact records are typically retained for the duration of our business relationship plus seven years, in accordance with standard business record-keeping practices.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: Cite Runner LLC Email: run@citerunner.com Website: www.citerunner.com